Training And Careers
Why Do Our Motel Management And Operations Course?
To support your career goals and help bridge the gap into confidently managing a motel (particularly when using a Property Management System), motelsos.com offers a personalised Motel Management & Operations Program.
This is not just a self-paced online course — it is one-on-one coaching, designed to work with you directly to build the practical skills, confidence, and industry understanding required to manage a motel day-to-day.
We guide you through all key operational areas including:
- Guest services and reservations
- Housekeeping and daily procedures
- Compliance and WHS
- Financial processes and reporting
- Real-world use of a Property Management System (PMS)
Our past training participants recommend undertaking the motelsos.com course because it will provide you with the:
- Gain practical, real-world insight into complete motel operations, underpinned by proven best-practice systems and processes you can confidently apply from day one
- Access a toolkit of professional motel management resources designed to streamline operations, improve consistency, and support decision-making
- Build real confidence in managing leading PMS platforms including GuestPoint and RMS – not just through demos, but through hands-on, real-world scenarios that mirror actual daily motel operations (without live guests on-site)
- Step into the small to mid-sized motel industry fully prepared, job-ready, and CONFIDENT
- Free yourself from uncertainty and overwhelm, so you can focus on what truly matters — leading your team, running a smooth operation, and delivering an exceptional guest experience
Online Motel Operations And Management Training
The Online Motel Operations And Management Courses are suitable for anyone wanting to join the industry as an investor, owner, lessee, manager (relief or permanent), front-office and/or receptionist team member in small to medium sized motels.
Our Courses and Programs
Motel Management Know-How
Online course for new starts in the motel and or short-term accommodation industry.
This course is based on real-life scenarios and covers all facets of motel operations and management including hands-on management of GuestPoint property management system and a practical component at a working motel.
BWH Hotel Onboarding Program
Upskilling course designed for experienced hoteliers wanting to lease/purchase or provide relief and/or hotel management with BWH Australasia.
This course has been endorsed by BWH Australasia and written with their Revenue and Accreditation teams specific to BWH Hotel’s vision, mission, values, and best-known processes.
Elite Manager Program
The Elite Manager Program is designed for experienced motel managers who want their skills validated, current, and contractor-ready.
This program focuses on practical updates, confidence in systems, and clear communication with motel owners and teams.
What you can expect
- Online Refresher + Quiz – practical updates to your skills, with optional sharing of insights to help match you with potential contractors
- 1:1 GuestPoint Coaching – unlimited time undertaking the online coaching program, plus a ‘tour’ and 2 hours of personal guidance to confirm your operational confidence
- PMS Access – access to RMS for familiarisation
- Resume Update – reflecting your refreshed Elite Manager status and systems competency
- Monthly Mag – stay in contact and informed
- Priority Upskilling – early access to future coaching and training opportunities.
Please know this program is aimed at managers who value staying current, maintaining best practice, and being ready for contractor opportunities.
Please also know that Fred and Dianne are always available to provide guidance and support whenever you need it.
Our Services
What We Offer
Training
Online and onsite courses tailored specifically for small to mid-sized motels, where managers are hands-on and wear many hats. Unlike standard RTO programs built for large hotels with separate departments, our training focuses on the realities of motel life - practical and grounded in real-life experience.
Elite Manager Program
We connect experienced and motel-savvy relief and permanent managers with accommodation properties that value quality and care. This program is about fit, professionalism, and managers who know how to step in and lead with confidence - from day one.
Recruitment
We help motels find reliable, experienced managers who understand the unique rhythm of motel life - whether for relief or permanent roles. The right people with the right mindset.