Training And Careers
Why Do Our Motel Management And Operations Course?
Whilst many Registered Training Organisations conduct Hotel/Motel Management Training, their emphasis is on large accommodation providers who have administration, finance, customer service, housekeeping and function managers – which is very different to operating a small to medium sized accommodation property where you often wear all hats, and sometimes all at once.
Our participants recommend undertaking the motelsos.com training because it will provide you with the:
- Insight and working knowledge of all motel operations day-to-day best practices and processes.
- Provision of handy motel management tools and resources.
- Confidence of daily management processes of GuestPoint, Protel-Air and RMS Property Management Systems (PMS). Please know our programs are not demos! Rather you physically manage real life situations without the physical guests of course.
- Confidence and know how so you are ready to step into the fast paced and exciting motel industry.
- Freedom to enjoy your role as motel manager and most importantly your guests.
Online Motel Operations And Management Training
The Online Motel Operations And Management Courses are suitable for anyone wanting to join the industry as an investor, owner, lessee, manager (relief or permanent), front-office and/or receptionist team member in small to medium sized motels.
Our Courses
Motel Management Know-How
Online course for new starts in the motel and or short-term accommodation industry.
This course is based on real-life scenarios and covers all facets of motel operations and management including hands-on management of GuestPoint property management system and a practical component at a working motel.
Protel Air onboarding program for BWH Hotels
The key areas of this course explore all facets of the daily use of Protel Air and other PMS utilised through the BWH Australasia properties. The Revenue Managers of BWH Hotels have assisted in collating this course so that you can confidently undertake all best-known processes.
BWH Hotel Onboarding Program
Upskilling course designed for experienced hoteliers wanting to lease/purchase or provide relief and/or hotel management with BWH Australasia.
This course has been endorsed by BWH Australasia and written with their Revenue and Accreditation teams specific to BWH Hotel’s vision, mission, values, and best-known processes.
Elite Manager Program
If you are already an experienced motel manager, we invite you to join our ‘Elite Manager Program’.
By joining the motelsos.com Elite Manager Program, you will gain access to a network of industry professionals, continuous learning opportunities, and the potential to work with renowned brands such as BWH Hotels Australasia.
Please also know that Fred and Dianne are always available to provide guidance and support whenever you need it.
Our Services
What We Offer
Training
Online and onsite courses tailored specifically for small to mid-sized motels, where managers are hands-on and wear many hats. Unlike standard RTO programs built for large hotels with separate departments, our training focuses on the realities of motel life - practical and grounded in real-life experience.
Elite Manager Program
We connect experienced and motel-savvy relief and permanent managers with accommodation properties that value quality and care. This program is about fit, professionalism, and managers who know how to step in and lead with confidence - from day one.
Recruitment
We help motels find reliable, experienced managers who understand the unique rhythm of motel life - whether for relief or permanent roles. The right people with the right mindset.